Republic of the Philippines
Republic of the Philippines
1 Moonah Place, Yarralumla, ACT 2600, Australia

Advisory for Filipinos with Expiring Australian Visas and/or with Cancellations of Flights going to the Philippines

/ advisory

23 March 2020 – If you are a Filipino who has an expiring Australian visa, the Department of Home Affairs of Australia has advised that you must apply for a new visa if you want to stay longer. Please follow this link for detailed information/procedure as provided by Australia’s Department of Home Affairs:

If you have other visa-related queries, you may get in touch with the Department of Home Affairs directly through the contact details provided in this link:

If you are a Filipino who experienced a cancellation of a flight going to the Philippines, please contact your airline/travel agent to get information on rebooking your flight. Please contact the various airlines’ local offices or travel agents for more information.

Should you wish to get in touch with them, following are their contact details in Australia:
1-300-887-822, Mondays to Fridays, 9:00 a.m. to 5:00 p.m.

If you need further advice, you may contact the following:

  • POLO hotline number (02) 6273-8882 (for Filipino workers/OFWs); and
  • Embassy ATN number (02) 6273-2535 loc 231 or hotline number +61408735383 (for tourists, students, and others who are not OFWs).

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